Terms

§1. General Provisions

  1. The website available at https://cronosknives.pl is operated by CRONOS KNIVES DAWID HAŚ, Tax Identification Number (NIP): 6131575388, registered business address: Siekierczyn 319, 59-818 Siekierczyn, Poland, e-mail: contact@cronosknives.pl, hereinafter referred to as the “Service Provider”.
  2. The website is intended for informational purposes and showcases handcrafted knives, previous projects, and currently available pieces.
  3. The website is not an online store and does not allow users to place orders, make payments, or conclude sales contracts directly through the website. Details of any potential purchase are arranged individually outside the website via e-mail correspondence.
  4. These Terms of Use govern the use of electronic services provided through the website.

§2. Electronic Services

  1. The Service Provider offers a free contact form that allows users to send messages.
  2. Use of the contact form is voluntary and does not require registration.
  3. Sending a message through the contact form does not constitute placing an order or concluding a sales contract.
  4. The contact form service is provided on a one-time basis for the period necessary to send a message. Users may discontinue using the form at any time before submitting their message.

§3. Conditions of Use

  1. Access to the internet and an up-to-date web browser are required to use the website and contact form.
  2. A valid e-mail address is required to receive a response.
  3. Users are prohibited from submitting unlawful content through the contact form.

§4. Complaints

  1. Complaints concerning the operation of the contact form may be submitted to contact@cronosknives.pl.
  2. A complaint should include a description of the issue and contact details enabling the Service Provider to respond.
  3. Complaints will be reviewed within 14 days of receipt.

§5. Personal Data

Information on the processing of personal data is provided in the Privacy Policy, available at https://cronosknives.pl/en/privacy/.

§6. Final Provisions

  1. These Terms of Use are made available free of charge in a manner that allows users to save and reproduce their contents.
  2. Matters not covered by these Terms of Use shall be governed by the applicable provisions of Polish law, without prejudice to any mandatory rights granted to users under applicable law.
  3. These Terms of Use are effective as of November 1, 2026.